Quick Summary: This powerful mix between a software program and an Excel spreadsheet allows you to create agent shifts (shift lengths, breaks, ... Dive into a riveting discussion with Doug Casterton, ( ) a celebrated leader in the workforce management (WFM) and ...

Forecasting Scheduling And Staffing -

This powerful mix between a software program and an Excel spreadsheet allows you to create agent shifts (shift lengths, breaks, ... Dive into a riveting discussion with Doug Casterton, ( ) a celebrated leader in the workforce management (WFM) and ... Get the Full Academy Access to 130+ HR courses for Just $1000 a Year per Person!

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  • This powerful mix between a software program and an Excel spreadsheet allows you to create agent shifts (shift lengths, breaks, ...
  • Dive into a riveting discussion with Doug Casterton, ( ) a celebrated leader in the workforce management (WFM) and ...
  • Get the Full Academy Access to 130+ HR courses for Just $1000 a Year per Person!

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This powerful mix between a software program and an Excel spreadsheet allows you to create agent shifts (shift lengths, breaks, ...